For many organizations, SAP SRM served as the backbone of supplier management for years. However, today, its weak user experience, limited customization capabilities, and restricted future vision are pushing companies to look for modern alternatives. Supplier engagement challenges, the operational burden caused by manual processes, and the transition to S/4HANA are among the main drivers behind this shift.
At this point, JetSRM offers a modern approach that preserves the power of SAP while eliminating the limitations of traditional SRM solutions. In this blog post, we explore how JetSRM improves user experience and increases supplier engagement.
What Is JetSRM? What Advantages Does It Offer When Transitioning from SAP SRM?
JetSRM is a modern, user-friendly supplier management platform designed for organizations looking to move away from the restrictive structure of SAP SRM. One of the most common complaints among SAP SRM users is its complex interface and poor user experience.
JetSRM addresses these challenges with a fully responsive (mobile-friendly) design that allows suppliers of all sizes to easily adapt to the system. Its clean and intuitive interfaces significantly improve usability for both suppliers and internal users.
One of JetSRM’s key strengths is its full compatibility with SAP infrastructure. It seamlessly supports organizations throughout their transition journey from existing ECC systems to future S/4HANA environments without operational disruption.
Another major advantage of JetSRM is its customizable architecture. While traditional SAP SRM solutions are limited to standard processes, JetSRM’s modular structure allows organizations to tailor workflows to their specific business needs.
As demonstrated in the Temsa use case, JetSRM can offer up to 28 customized modules, positioning itself not merely as a product but as an end-to-end digital solution platform. From document management and quality control to supplier onboarding and contract management, JetSRM digitizes many manual processes, reducing operational workload and minimizing errors. In this sense, JetSRM is not just an alternative to SAP SRM—it is a strategic investment for organizations planning for the future.
Why Does SAP SRM Fall Short in User Experience?
SAP SRM systems are typically designed to meet the complex requirements of large enterprises. However, this complexity often results in a cumbersome and difficult user experience for both suppliers and internal users. Non-intuitive user interfaces (UI) are one of the main barriers to widespread and effective system adoption.
For suppliers, even basic actions such as logging in, uploading documents, or initiating a transaction often require extensive training and familiarity. As a result, processes tend to slow down rather than accelerate. SAP SRM’s rigid workflows and lack of flexibility frequently lead to inefficiencies and time loss.
JetSRM takes a much more innovative approach. Its modern design allows screens to be configured based on user habits, enabling both suppliers and internal teams to use the system with minimal training.
Thanks to its mobile-friendly interfaces, processes can be managed not only on desktops but also in the field or on the go. This significantly enhances the overall user experience. In short, JetSRM places user-centric design at its core, enabling higher adoption rates and more active system usage compared to SAP SRM.
How Does JetSRM Increase Supplier Engagement as a Supplier Relationship Management Solution?
Supplier engagement is a critical success factor in procurement and supply chain management. However, in legacy systems like SAP SRM, engagement levels often remain low due to complex interfaces and poor usability. When suppliers struggle with tasks such as document uploads or bid submissions, participation rates decline and operational efficiency suffers.
JetSRM offers a comprehensive solution to this problem. Its responsive design ensures seamless performance across desktops, tablets, and mobile devices, making the system accessible for both large enterprises and small suppliers.
With its simple and intuitive interfaces, JetSRM enables suppliers to complete tasks without technical expertise. As a result, suppliers integrate into processes more easily, complete transactions faster, and require less support. This directly increases supplier participation rates. For organizations, supplier engagement becomes not just a usability metric but a measurable indicator of success one that JetSRM actively supports through its process-driven and user-friendly design.
JetSRM vs. SAP SRM: Key Differences in Digital Transformation
The table below summarizes the operational and strategic advantages of transitioning from SAP SRM to JetSRM:
| Feature | SAP SRM | JetSRM |
| User Interface (UI) | Complex, technical, and cumbersome | Simple, intuitive, and user-centric |
| Mobile Compatibility | Limited or none (desktop-focused) | 100% responsive across mobile, tablet, and desktop |
| Flexibility & Customization | Standard modules | Modular and fully customizable |
| S/4HANA Compatibility | Support ending, migration is challenging | Fully integrated with both ECC and S/4HANA |
| Supplier Adoption | Difficult, training-intensive | Fast, self-service, and user-friendly |
| Operational Efficiency | Manual document handling and high workload | End-to-end digital processes with automated approvals |
Build the Future of Your Supply Chain with JetSRM Today
In today’s digital business environment, procurement success is no longer measured solely by internal performance, but by the strength of the digital collaboration you establish with your suppliers.
As SAP SRM approaches the end of its support lifecycle, don’t settle for a simple system upgrade. Redefine your supplier management processes with a modern user experience. With its fully mobile-compatible structure and customizable modules, JetSRM transforms supplier systems from barriers into true collaboration tools.
To explore our tailor-made solutions and request a JetSRM demo, feel free to contact us.
